Telephonic

Call our customer centre on +91-22-40864086 to get answers for your queries. All your queries, be it installation, configuration or product usage, will be clarified by our friendly support executives.

E-Mail

You can e-mail your queries to sales@antraweb.com. Our experts will respond with an appropriate solution.

Web Chat

Web chat support from our Tally product specialist is also available during regular business hours.

Support Centre

Integrated within Tally.ERP 9, this new feature enables the users to report and track their queries from within the product. You can directly target the query to us and get responses quickly. These can even be reported and viewed remotely. You can then use the reference number to escalate the issue to Tally's Customer Centre in case you need to over time, this capability will be extended to cover your Chartered Accountant or other business associates & friends using Tally.ERP 9 to broaden the horizon of your support ecosystem.

You can also access all the conversations centrally. This will simplify the process of having a summary view of the kinds of issues people in your company raise - which will help you identify gaps of knowledge or other persistent system issues.

See Also:

On-site and Remote Support